TheAstrlogyOnline.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the 2 week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post.

Do I have to pay any shipping and delivery charges?

The charges will vary depending on your location.Delivery of our services will be confirmed on your mail ID as specified during registration.For any issues in utilizing our services you may contact at theastrologyonline@gmail.com

Why have I not received my order yet?

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date.

Modes of refund.

Back to Source – In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction. We follow the rules of the payment gateway attached

Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?

For a smooth delivery of your orders, we have tied up with a number of trustworthy delivery partners.Once your order is dispatched, you will be informed about the shipping details via E-mail/SMS. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in future.

How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region.

Delivery Time and Terms:

  • Time for delivery is given as accurately as possible but is not guaranteed. The Customer shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated.
  • The date of delivery shall in every case be dependent upon prompt receipt of all necessary information, final instructions or approvals being obtained from the Customer. Alterations by the Customer in design, specifications or quantities required may result in delay in delivery and adjustment of the pricing.
  • Failure by the Customer to take delivery of or to make payment in respect of any one or more installments of goods delivered hereunder shall entitle the Company to treat the whole contract as repudiated by the Customer.
  • The Company will endeavor to comply with reasonable requests by the customer for postponement of delivery but shall be under no obligation to do so. Where delivery is postponed otherwise than due to default by the Company the Customer shall pay all costs and expenses including a reasonable charge for storage and transportation occasioned thereby.
  • The Customer is responsible for arranging all possible import and re-export permissions.

For any suggestions and comments regarding TheAstrologyOnline.com or our delivery and shipping policy, please feel free to contact us at TheAstrologyOnline@gmail.com.